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case study 1

The following projects were performed for this multi-national ceiling tile, flooring and wood cabinet manufacturer for their North American locations:

Project #1 – Voice Long Distance and Data Network

Performed voice long distance (LD) and frame relay (FR) analysis, prepared and distributed a Request for Proposal (RFP), performed analysis of vendor proposals, contract negotiations and implementation of chosen vendor.

Project #2 – TEM Program

Performed Telecom Expense Management program which identified billing errors, obtained credits for overbilled items, reconciled bills against Customer Service Records (CSRs) and contracts, requested and analyzed traffic studies, made cost-cutting recommendations, provided detailed documentation of inventory of telecommunication services at each site, performed implementation of all accepted recommendations, verified that changes were properly posted to the accounts.

Project #3 – Tax Audit